Shipping Policy
Shipping policy
📦 THE SHIPPING SITUATION
PROCESSING: WE’RE WORKING ON IT
Unless we’ve noted otherwise, all orders are processed within 3-5 business days. We spend our weekends and holidays at the beach (and you should too), so we don’t ship or deliver during those times.
If we’re hit with a massive wave of orders, things might take a few extra days. If the delay looks like a total wipeout, we’ll shoot you an email to let you know. Just remember: good things come to those who wait, but better things come to those who stay salty.
PRE-ORDERS: THE WAITING GAME
If you bought a Pre-Order item, the rules are different. Those ship as soon as they’re ready and off the press. Don’t worry, we haven't forgotten you—we're just making sure it's perfect.
THE LOGISTICS
-
Calculated at Checkout: We don’t make the shipping prices; the carriers do. Your total will be displayed before you pay.
-
P.O. Boxes & Military Bases: We ship to U.S. addresses, Territories, and APO/FPO/DPO addresses. If the mail truck can get there, we’ll get it to you.
-
Tracking Your Vibe: Once your gear hits the road, you’ll get a confirmation email with a tracking number. Give it 24 hours to wake up and start showing you where your package is.
CUSTOMS, TAXES, & ADULT STUFF
A Salty Beach Clothing Co. isn’t responsible for customs or taxes applied to your order. If your local government wants a cut (tariffs, taxes, etc.), that’s on you. We just make the clothes; we don't make the laws.
DAMAGES: DON'T SHOOT THE MESSENGER
Look, once the package leaves our hands, it’s in the hands of the carrier. We aren’t liable for gear that gets beat up or lost in transit. If your package arrives looking like it went through a hurricane, contact the carrier to file a claim. Pro Tip: Take photos and keep all the packaging materials before you yell at them.
WE LOVE YOU (REALLY)
Thanks for supporting our small business. It means the world to us. If we actually messed something up (hey, it happens), or you just really need to vent, hit us up at: asaltybeachclothingco@gmail.com. We’ll handle it with as much grace as a smart-ass can muster.