FAQ's
NEED THE DETAILS?
The Salty Lowdown
Have questions about A Salty Beach Clothing Co.? Find answers about shipping, order processing, sizing and fit, returns, product care, markets, wholesale and more.
NEED THE DETAILS?
The Salty Lowdown
Have questions about A Salty Beach Clothing Co.? Find answers about shipping, order processing, sizing and fit, returns, product care, markets, wholesale and more.
ORDERS + SHIPPING
Most A Salty Beach Clothing Co. orders are processed within 3–5 business days, unless otherwise noted on the product page. Business days do not include weekends or holidays.
Once your order ships, you’ll receive a shipping confirmation email with tracking information. During new releases, holidays or especially busy periods, processing may take a little longer.
For complete details, visit our Shipping Policy.
Many of our apparel items are made to order, meaning your gear is produced specifically for your order rather than pulled from a large warehouse of pre-made inventory.
Because production can begin soon after an order is placed, please double-check your size, color, shipping address and order details before checking out. Need help choosing a size? Visit our Size Guide before ordering.
A Salty Beach Clothing Co. currently ships to eligible U.S. addresses, U.S. territories and APO/FPO/DPO addresses when supported by the selected shipping carrier.
Available shipping methods will be displayed at checkout based on your delivery address.
Shipping rates are calculated at checkout based on your order, delivery destination and available carrier options. You'll see the available shipping method and cost before completing your purchase.
We don't add a mystery “salty surcharge” — what you see at checkout is the shipping rate for your order.
Once your order ships, we'll send a shipping confirmation email with your tracking number. Tracking information may take up to 24 hours to begin updating after the carrier receives your package.
If you don't see your shipping email, check your spam or promotions folder and make sure you're checking the email address used when placing your order.
If you entered the wrong shipping address, contact us through Order Help as soon as possible.
If your order hasn't entered production or shipped, we'll do our best to update it. However, because many of our products are made to order and fulfillment can begin quickly, address changes cannot be guaranteed after an order is placed.
Always give those coordinates one last look before hitting checkout. 🌊
If your package is returned because the shipping address entered at checkout was incorrect, incomplete or undeliverable, additional shipping charges may apply to send the package again.
If the return was caused by an error on our end, we'll make it right. Submit your order information through our Order Help page so we can review what happened.
First, check around your delivery area, mailbox, household members and neighbors. Carriers may occasionally mark a package as delivered shortly before it actually arrives, so allowing a little additional time can help.
If your package still hasn't appeared, contact the shipping carrier directly using your tracking number. If you're unsure what to do next, submit an Order Help request and we'll help point you in the right direction.
If your package appears to have been damaged during shipping, take photos and keep the original packaging and shipping materials. You may need these when filing a claim with the shipping carrier.
For carrier-related damage or loss, claims may need to be handled directly with the carrier. You can also contact us through Order Help if you need help determining your next step.
Pre-order items follow the estimated production or shipping timeline listed on the individual product page rather than our standard processing timeframe.
Please review the pre-order details before purchasing so you know when your salty mail is expected to head your way
Because many A Salty Beach Clothing Co. products are made to order, production may begin shortly after checkout. If you need to request a change or cancellation, contact us through Order Help immediately.
We'll do our best to help if production hasn't started, but changes and cancellations cannot be guaranteed once an order is being processed.
Sizing can vary between garment styles and brands, so we recommend checking the measurements for the specific product style you're ordering rather than relying only on your usual size.
Our Size Guide includes garment measurements for our current tees, tanks, UV shirts, crewnecks and hoodies, along with tips for measuring a piece you already own to compare the fit.
Many of our apparel items are made to order, meaning your gear is produced specifically for your order rather than pulled from a large warehouse of pre-made inventory.
Because production can begin soon after an order is placed, please double-check your size, color, shipping address and order details before checking out. Need help choosing a size? Visit our Size Guide before ordering.
Many of our tees, crewnecks and hoodies use unisex garment styles, while some products—such as select tanks and UV shirts—are designed specifically for women's or men's sizing.
The garment style is identified on the product page, and our Size Guide provides measurements for each apparel style we currently carry.
If you're between sizes, grab a favorite tee, hoodie or sweatshirt that fits the way you like and compare its measurements with the corresponding chart in our Size Guide.
For a more relaxed or oversized look, you may prefer sizing up. For a closer fit, compare the garment measurements carefully before choosing your size.
If you're still stuck, send us a message through Order Help and we'll be happy to help you compare.
Our size charts list garment measurements, meaning the measurements are taken from the clothing itself rather than directly from your body.
For the best comparison, lay a similar garment you already own flat and measure it according to the instructions in our Size Guide. Depending on the garment, measurements may include width, length and sleeve length.
Because many of our apparel items are made to order, we do not offer returns or exchanges simply because a size or fit wasn't what you expected.
We strongly recommend reviewing the product measurements in our Size Guide before ordering. If you're unsure between sizes, reach out through Order Help before placing your order and we'll help point you in the right direction.
For complete details, please review our Refund & Exchange Policy.
RETURNS + EXCHANGES + ORDER ISSUES
Because many A Salty Beach Clothing Co. apparel items are made to order, we do not accept returns or exchanges simply because the size, fit, color or style wasn't what you expected.
We encourage you to review product details and our Size Guide carefully before ordering. If there is a legitimate problem with your order, however, we absolutely want to hear about it.
For complete details, please review our Refund & Exchange Policy.
We don't currently offer size exchanges on made-to-order apparel. Since each piece is produced specifically for an order, we don't maintain a traditional warehouse of inventory for swaps.
Before ordering, compare the garment measurements in our Size Guide with a similar item you already own. If you're between sizes or need help deciding, contact us through Order Help before placing your order.
If we sent the wrong item, your order has a production or printing issue, or something else isn't right, please contact us through Order Help as soon as possible.
Include your order information, a description of the issue and clear photos when applicable so we can review what happened and determine the appropriate next step.
If we made the mistake, we'll work with you to make it right. 🌊
Please contact us about a legitimate order issue within 30 days.
Reaching out promptly gives us the best opportunity to review your order, shipping information and any applicable photos or documentation and determine how we can help.
If you believe your item arrived with a production defect, printing issue or another problem with the product itself, take clear photos and submit them through Order Help along with your order information.
Damage caused during shipping may need to be handled differently from a product or production issue, so photos of the item and packaging can help us determine the appropriate next step.
Because many of our products are made specifically for your order, we generally do not offer refunds for changes of mind, sizing preferences or buyer's remorse.
Please review the product description, selected color, size and shipping information carefully before completing checkout.
For full terms and exceptions, see our Refund & Exchange Policy.
Contact Order Help immediately if you notice a mistake after placing your order. If production hasn't begun, we'll do our best to help, but changes cannot be guaranteed once an order has entered production.
Because our apparel is often made to order, it's especially important to double-check your selections before checkout.
The easiest way is through our Order Help page. Include your order details and as much information about the issue as possible so we can understand what's happening without making you play twenty questions.
For general questions that aren't related to an existing order, visit our Contact Us page.
PRODUCTS + PRODUCT CARE
A Salty Beach Clothing Co. creates Florida-inspired coastal lifestyle apparel designed for beach days, boat days, coffee runs, road trips and wherever the salt takes you.
Our collections include styles such as graphic tees, tanks, hoodies, crewneck sweatshirts and UV-protection shirts, along with select accessories and seasonal pieces.
Product offerings can change as new collections and limited designs are released, so check our Shop for what's currently available.
We select different garment styles based on the fit, feel and purpose of each design. Our current apparel lineup includes garments from brands such as Comfort Colors®, Gildan®, Next Level and Sport-Tek, along with select specialty garments.
Because each blank garment can fit differently, always check the product description and our Size Guide for the specific style you're ordering.
Yes. Select A Salty Beach Clothing Co. designs are available on Comfort Colors® 1717 garment-dyed T-shirts, known for their soft, lived-in feel and relaxed unisex fit.
Not every design is offered on the same garment, so check the individual product page for the exact shirt style, available colors and sizing information.
Always follow the care instructions provided with your specific garment. To help preserve printed apparel, we generally recommend washing inside out with cold water and avoiding excessive heat.
Proper care can help protect both the garment and its printed design so your salty favorites stay looking good for more adventures to come.
Yes. Actual garment colors may vary slightly from what you see on your screen because of lighting, photography and differences between device displays.
Garment-dyed apparel, including select Comfort Colors® pieces, can also have natural variations in shade and appearance. Those subtle differences are part of the character of the garment rather than necessarily a defect.
Small variations in print appearance, placement or color can occur due to the garment, printing process and individual production characteristics.
We work to represent our products as accurately as possible, but slight variations can be a normal part of producing printed apparel—especially across different garment colors and styles.
If you believe you've received an actual printing or production defect, submit photos through Order Help so we can review it.
Not necessarily. We intentionally pair designs with specific garments, colors and styles rather than automatically putting every graphic on every product.
That means a design you love might be available as a tee, hoodie or crewneck without necessarily being offered across every garment in the shop.
Yes. Our product lineup can include seasonal collections, limited designs and new coastal-inspired releases throughout the year.
The best places to see what's new are our Shop, social channels and Salty Beach updates.
Visit our Size Guide for measurements and fit information for the apparel styles currently carried by A Salty Beach Clothing Co.
Because sizing can differ between Comfort Colors®, Gildan®, Next Level, Sport-Tek and other garment styles, we recommend checking the chart for the specific garment you're purchasing rather than assuming every product fits the same way.
A Salty Beach Clothing Co. is a Florida-inspired coastal lifestyle apparel brand created for people who feel most at home near the water.
Our designs are inspired by beach days, salty mornings, coffee runs, boat days, sunsets, coastal road trips and the laid-back lifestyle that comes with living life a little closer to the coast.
From graphic tees and tanks to hoodies, crewnecks and UV shirts, our goal is simple: create pieces that feel like somewhere you'd rather be.
A Salty Beach Clothing Co. is based on Florida's Treasure Coast.
The coast we call home is a big part of the inspiration behind the brand—from mornings by the water and local beach towns to markets, marinas and those Florida sunsets that make you stay just a little longer.
Yes. A Salty Beach Clothing Co. is a Florida-based coastal lifestyle clothing brand inspired by the Treasure Coast and the easygoing culture of life near the water.
You don't have to live in Florida to wear it, though. Our pieces are made for wherever the salt takes you.
Yes! In addition to shopping online, you can find A Salty Beach Clothing Co. at select markets, pop-ups and community events.
Our event schedule changes throughout the year, so visit the Salty Beach Social Club to see where we're heading next.
Yes. A Salty Beach Clothing Co. participates in select Florida markets, pop-ups and local events, including events around the Treasure Coast and surrounding areas.
Visit the Salty Beach Social Club for upcoming dates, locations and event details.
Head to our Salty Beach Social Club page for upcoming markets, pop-ups and places to shop A Salty Beach in person.
We also share event announcements, behind-the-scenes market days and other salty happenings on our social channels.
Yes. We're happy to hear from retailers interested in carrying A Salty Beach Clothing Co.
If you own or represent a shop and think our coastal apparel would be a good fit for your customers, visit our Wholesale Inquiries page and tell us a little about your business.
We're always open to hearing about markets, vendor opportunities and events that feel like a good fit for A Salty Beach.
Visit our Markets + Collabs page with your event information, location, date and other details so we can take a look.
We're open to hearing about brand collaborations, creative partnerships and other opportunities that align with A Salty Beach and our coastal lifestyle community.
Have something in mind? Send the details through our Markets + Collabs form.
For general questions, visit our Contact Us page. If you need help with an existing order, use our dedicated Order Help form so we can get the information needed to help you faster.
Wholesale, market and collaboration inquiries also have their own dedicated forms, making it easy to get your message to the right place.
You can shop A Salty Beach Clothing Co. online through our official website or find us in person at select markets, pop-ups and community events.
For upcoming opportunities to shop with us in person, visit the Salty Beach Social Club for our latest event dates and locations.
Our collections are inspired by different sides of the coastal lifestyle—from slow mornings and coffee by the water to sunsets, hidden gems, dockside days and salty adventures.
Collections and available designs may change throughout the year as new pieces, seasonal releases and limited styles are introduced.
Explore what's currently available in our Shop.
There isn't a set schedule for every release. New designs, collections and seasonal pieces are introduced throughout the year when there's something new we're excited to send out into the world.
Follow along on our social channels and check the Shop to see the latest A Salty Beach releases.
It depends on the product. Some styles may return, while seasonal, limited or discontinued designs may not be restocked.
If something you love is unavailable, keep an eye on our website and social channels for restocks, new releases and whatever we're working on next.
Yes. Our website is organized into curated collections so you can explore the coastal vibe that fits you best.
Browse our Collections to discover current apparel, seasonal releases and designs inspired by different parts of the A Salty Beach lifestyle.
The best way to stay in the loop is to follow A Salty Beach Clothing Co. on Instagram and Facebook, check the website for new releases and visit the Salty Beach Social Club for upcoming markets and events.
You can also join our email list for salty updates, new drops and other news from the coast.
A Salty Beach Clothing Co. currently operates online and through select markets, pop-ups and events rather than a permanent retail storefront.
If you'd like to shop with us in person, visit the Salty Beach Social Club for upcoming event dates and locations.
STILL STUMPED?
No worries — sometimes your question is a little too specific for an FAQ. Whether you need help with an order or just want to say hey, we’ll point you in the right direction.
Wholesale, market or collaboration inquiry? Visit our Contact page to find the right form for you.